Facilitation Skills for Trainers
Course Description
This workshop is suitable for all trainers who wish to develop their facilitation skills. It will also give them some techniques for monitoring and evaluating the success of the workshop or session. It recognises that learning and training are not events; they are processes. These processes require objectives and goals that encourage the group to engage in developing solutions and taking ownership for the results.
Duration: 2 days
Prerequisites
Training Objectives
Having completed the training participants will:
• Plan, deliver and manage a facilitative training session
• Understand group dynamics and the characteristics of effective groups
• Identify and define key facilitation skills
• Develop the skills to encourage participation, use active listening,
• summarising, clarification, and meet the objectives of the session
Your Role
Facilitator or Presenter - what is the difference?
Preparing for success
The importance of impartiality
Getting the session started
Focussing the group
Adult learning principles
Facilitators Toolkit
Agenda
Ground rules
Active involvement in learning
Prioritising KSA
Ownership
Credibility
Expertise
Reframing
Establishing learner readiness
Building on experience
Group Dynamics
Learning styles
Individual difference
Left brain and right brain thinkers
Information gathering
Using new voices
Using visual aids
The value of the flip charts
Affect of room layout
Debate or dialogue
Review
Were the objectives met
What progress was made
What to do with items not addressed
Confirming commitment to decisions
Assigning responsibility for possible action lists
Evaluate
What was accomplished?
Are there tangible results
End
Next Steps
Debrief
Meet with stakeholders or meeting sponsors to review areas for improvement
Managing difficult situations
Dysfunction as a symptom not a root cause
Managing dysfunction
Conflict as a valuable tool
Dominators and repeaters
Gender issues in groups
Who is heard and why?