Facilitation Skills for Trainers

Course Description

This workshop is suitable for all trainers who wish to develop their facilitation skills. It will also give them some techniques for monitoring and evaluating the success of the workshop or session. It recognises that learning and training are not events; they are processes. These processes require objectives and goals that encourage the group to engage in developing solutions and taking ownership for the results.


Training Objectives

Having completed the training participants will:

• Plan, deliver and manage a facilitative training session
• Understand group dynamics and the characteristics of effective groups
• Identify and define key facilitation skills
• Develop the skills to encourage participation, use active listening,
• summarising, clarification, and meet the objectives of the session

Your Role

Facilitator or Presenter - what is the difference?
Preparing for success
The importance of impartiality
Getting the session started
Focussing the group
Adult learning principles

Facilitators Toolkit

Ground rules
Active involvement in learning
Prioritising KSA
Establishing learner readiness
Building on experience

Group Dynamics

Learning styles
Individual difference
Left brain and right brain thinkers

Information gathering

Using new voices
Using visual aids
The value of the flip charts
Affect of room layout
Debate or dialogue


Were the objectives met
What progress was made
What to do with items not addressed
Confirming commitment to decisions
Assigning responsibility for possible action lists


What was accomplished?
Are there tangible results


Next Steps


Meet with stakeholders or meeting sponsors to review areas for improvement

Managing difficult situations

Dysfunction as a symptom not a root cause
Managing dysfunction
Conflict as a valuable tool
Dominators and repeaters
Gender issues in groups
Who is heard and why?